healthcare CRM (Customer Relationship Management) market brings in the best of both qualitative and quantitative assessment techniques to explore the market size, share, and status of the healthcare CRM (Customer Relationship Management) market for the forecast period, 2020 – 2027. The extensive examination of the global business environment provides a detailed analysis of the key driving forces and challenges with the aim to give the stakeholders, business owners, and filed marketing executives a competitive advantage over others.

Demand for improved and automated healthcare workflow as well as need for effective billing processes in healthcare facilities are driving the healthcare CRM market.

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The healthcare CRM (Customer Relationship Management) market is expected to be valued at USD 26.35 billion in 2027 from USD 9.90 billion in 2019,  registering a CAGR of 13.8% through the forecast period, according to a recent report by Emergen Research. In the near future, due to the growing demand for enhanced and automated healthcare workflow, the global healthcare CRM market is projected to grow exponentially. In addition, during the forecast period, the growing demand for efficient billing processes in healthcare facilities is expected to propel the global healthcare CRM market. In addition, it is projected that the growing number of hospitals in developing countries will increase the global demand for healthcare CRM during the forecast period.

Key market participants include Microsoft Corporation, Accenture plc, Oracle Corporation, SugarCRM Inc., Infor, Inc., Healthgrades Operating Company Inc., SAP SE, Cerner Corporation, Amdocs Ltd., and, Inc.

The comprehensive report addresses the following questions:

Which region is expected to dominate the market over the coming years?

Which application or end-user segment is anticipated to show significant growth over the projected timeline?

What is the impact of the COVID-19 pandemic on the overall market growth?

What are the macro- and micro-economic factors influencing the growth of the market?

What are the recent R&D and technological advancements in the healthcare CRM (Customer Relationship Management) market

Furthermore, the report supplies an in-depth understanding and insight into the leading manufacturers and players with a brief overview of their business. This section deals with the latest business moves, product launches, strategic collaborations, technological advancements, and profitable business ventures. The report also includes revenue estimations and CAGR of the healthcare CRM (Customer Relationship Management) market in the coming years.

  • Component Outlook (Revenue, USD Billion; 2017–2027)
    • Services
    • Software
  • Deployment Outlook (Revenue, USD Billion; 2017–2027)
    • Cloud-based
    • On-premises
  • Solution Outlook (Revenue, USD Billion; 2017–2027)
    • Analytical CRM
    • Operational CRM
    • Collaborative CRM
  • Application Outlook (Revenue, USD Billion; 2017–2027)
    • Patient Management
    • Report Module
    • Communication Module
    • Task Management
  • End-use Outlook (Revenue, USD Billion; 2017–2027)
    • Healthcare Payers
    • Healthcare Providers

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In-depth Regional Analysis Covers:

North America (U.S., Canada, Mexico)

Europe (U.K., Italy, Germany, France, Rest of EU)

Asia Pacific (India, Japan, China, South Korea, Australia, Rest of APAC)

Latin America (Chile, Brazil, Argentina, Rest of Latin America)

Middle East & Africa (Saudi Arabia, U.A.E., South Africa, Rest of MEA)

Highlights of the TOC of the report:

Chapter 1: Market overview

Chapter 2: Global healthcare CRM (Customer Relationship Management) market analysis

Chapter 3: Regional analysis of the healthcare CRM (Customer Relationship Management) industry

Chapter 4: Market segmentation based on types and applications

Chapter 5: Revenue analysis based on types and applications

Chapter 6: Competitive landscape

Chapter 7: Market share analysis

Chapter 8: Drivers, Restraints, Challenges, and Opportunities

Chapter 9: Gross Margin and Price Analysis

Refer to ToC for more information on the chapters of the report.

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